including in relation to the manner of collection or use of your information,
please do not use or access the site.
We allow access and use of the website www.curetap.in and mobile apps Curetap and CuretapDoc for only Indian patients and Indian healthcare providers. Our scope of operation and services are in Indian jurisdiction only. So, European GDPR regulations are not applicable to us. If you are an European patient or healthcare provider, we request you to not use our site/mobile apps or register at our site/mobile apps or avail any of the services provided on our site/mobile apps.
We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, age, gender, location, email address, phone number or other contact information, occupation, patient medical details. In case of Service Providers i.e. Healthcare Professional we collect information related to their medical specialty, education and experience. Curetap does not control or endorse the content, messages or information found in any Services and, therefore, Curetap specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Curetap relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Curetap relating to the same. The Service Providers’ personally identifiable information, which they choose to provide to Curetap, is used to help the Service Providers describe and identify themselves. This information is exclusively owned by Druplets. You will be the owner of your information and you consent to Curetap collecting, using, processing and/or disclosing this information for the purposes hereinafter stated. Curetap may use such information for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
as we deem fit, without any intimation to you, and your continued use of the site will signify
your acceptance of any amendment to these terms.
You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website immediately.
Our site's online requisition form requires users to give us contact information (like your name, address, telephone number and email address), and demographic information (like your zip code/pin code) along with any other data such as data regarding your usage of the services and history of appointments made by you or with you through the use of services, physical and physiological health condition, medical records and history, biometric information, and other information that may be required for your specific listing such as medical educational qualification, experience, medical services provided. Curetap will be free to use, collect and disclose information that is freely available in the public domain without your consent. As a member, you are required to provide a valid email address at registration and phone number. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the site/mobile app. or not), which URL you next go to (whether this URL is on the site/mobile app. or not), your computer browser information, your IP address, and other information associated with your interaction with the site.
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.
We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the site/mobile app. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
The website may include hyperlinks to other web sites or content or resources.
We have no control over any websites or resources, which are provided by companies or
persons other than us.
You acknowledge and agree that We are not responsible for the availability of any
such external sites or resources, and does not endorse any advertising, products
or other materials on or available from such websites or resources.
Following registration, you can review and change all the information you submitted each time except your email id. If you change any information we may keep track of your old information. You can change your registration information such as: name, address, city, state, zip code, country, phone number and profile.
We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the site to other users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism.